Problem With Godaddy And A .de Domain

neutrino · 09-21-2006, 08:05 PM

Hello,

I have bought a .DE domain with godaddy (silly of me.. i will never buy nothing more with this f**king company)

I tried to change nameservers (dns servers) for the supertienda.de domain to
ns1.h3m.com
ns2.h3m.com
And then the nightmare started.

To register a .de domain nameservers must meet some requirements:
http://help.godaddy.com/article.php?article_id=999&topic_id=&&

First i thinked that my nameservers dont meet the requirements, but after check it with many tools i discover that them meet the requirements, http://zonecheck.denic.de/zonecheck/cgi-bin/zc.cgi?zone=supertienda.de&ns0=ns1.h3m.com&ips0=&ns1=ns2.h3m.com&ips1=&ns2=&ips2=&ns3=&ips3=&ns4=&ips4=&intro=t&testname=t&explain=t&details=t&progress=counter&report=byseverity&format=html&lang=en&errorlvl=allwarning&reportok=t&profile=automatic&chkmail=t&chkzone=t&chkrir=t&transp3=ipv4&transp4=std

i sended more than 20 emails to the support service and they always reply the same.. that soa reply is only 7200 and that is too low.. that is false, 7200 is soa refresh and it is correct.

Here are the facts:

Thats what them replied in the last mail:

Quote:

Thank you for contacting Online Support. The Refresh for ns1.h3m.com and ns2.h3m.com is currently 7200. This must be between 10000 and 86400. These nameservers do not return an authorative answer. They also do not come from different C class networks.

And that is what i replied

Quote:

THIS IS NOT TRUE.

SERVERS COME FROM DIFFERENT CLASS C NETWORKS.

http://www.webrankinfo.com/english/tools/class-c-checker.php?tab_url=ns1.h3m.com%0D%0Ans2.h3m.com

AND 7200 IS THE SOA RETRY (NO THE SOAP REFRESH)

PLEASE... I WANT TO TALK WITH ANOTHER PERSON THAT CAN TELL ME WICH IS THE REAL PROBLEM, PASS MY REQUEST TO SOMEBODY THAT CAN HELP ME AND TELL ME WICH IS THE REAL PROBLEM WITH MI DNS SERVERS

ns1.h3m.com
ns2.h3m.com

AS I CAN SEE IN THE FOLLOWING LINK ALL IS CORRECT.

http://zonecheck.denic.de/zonecheck/cgi-bin/zc.cgi?zone=supertienda.de&ns0=ns1.h3m.com&ips0=&ns1=ns2.h3m.com&ips1=&ns2=&ips2=&ns3=&ips3=&ns4=&ips4=&intro=t&testname=t&explain=t&details=t&progress=counter&report=byseverity&format=html&lang=en&errorlvl=allwarning&reportok=t&profile=automatic&chkmail=t&chkzone=t&chkrir=t&transp3=ipv4&transp4=std

PLEASE.. IF YOU GONNA TELL ME ANOTHER TIME THAT SOAP RETRY IS 7200 PAST ME A LINK OF AN ONLINE TOOL THAT CORROBORATE THAT... ALL TOOLS THAT I CHECKED DONT SAY THAT, AND THE OFFICIAL TOOL ( zonecheck.denic.de) FOR .DE DOMAINS TELLS THAT ALL IS CORRECT

Somebody can hel me? I will like to know if it is something bad with my nameservers or if godaddy is playing with me.

Thanks!!!!

jumpenjuhosaphat · 09-21-2006, 08:11 PM

I also bought 2 .de names from godaddy at the beginning of August, and am still waiting for the names to point to my nameservers. Has anyone else had problems with this?

UnKnown · 09-22-2006, 03:20 PM

i have heard nothing good about godaddy
i will never use them. after reading several i mean several post like the above i have came to the conclusion that they do not give a crap about there clients after they get the money.
the only good thing about godaddy that i have seen is the commercial they made with the hot chick in it.
Good luck to you guys

Mad Cat · 09-22-2006, 08:10 PM

Godaddy is a crap. Lots of people have proven that.

jumpenjuhosaphat · 09-22-2006, 08:34 PM

Well, I've not had any problems with godaddy other that the .de issue. I have called them on it and they said that it was a problem with my host companies name servers software or something along those lines. The rest of my domains propagated in less than 2 minutes, and I have not had any problems with them. I have 3 .com's 4 .ws's and 2 .de's

jumpenjuhosaphat · 10-01-2006, 08:29 AM

It appears that the problem isn't godaddy afterall. The .de TLD has some pretty specific rules about name server IP addresses. It seems that the third octet in the IP address for ns1 and ns2 must be different. For example: 97.128.35.249. The red 35 must be different in ns2 than it is in ns1. You should check with your hosting company and see if they have any other name servers with a different IP address that you can point your second name server towards.

tekkno · 10-07-2006, 07:11 AM

i've been usig godaddy for almost a year now, i have registered lots of domain names with them and i always had good service. the name servers update very quick (.com, info..). the prices are ok and o always received good responses to my emails.

09-21-2006, 08:11 PM	#2
jumpenjuhosaphat Forum Admin Contributor Join Date: Jun 2006 Location: Denver Posts: 4,459	Re: Problem With Godaddy And A .de Domain I also bought 2 .de names from godaddy at the beginning of August, and am still waiting for the names to point to my nameservers. Has anyone else had problems with this? __________________ Storage Sheds Lost Forum

09-22-2006, 03:20 PM	#3
UnKnown Moderator Join Date: Aug 2006 Posts: 1,148	Re: Problem With Godaddy And A .de Domain i have heard nothing good about godaddy i will never use them. after reading several i mean several post like the above i have came to the conclusion that they do not give a crap about there clients after they get the money. the only good thing about godaddy that i have seen is the commercial they made with the hot chick in it. Good luck to you guys __________________ Webmaster Resources & Forums / Webmaster Tools & Forum / eCommerce Shopping Basket / Scene Releases

09-22-2006, 08:10 PM	#4
Mad Cat Member Contributor Join Date: Mar 2006 Posts: 247	Re: Problem With Godaddy And A .de Domain Godaddy is a crap. Lots of people have proven that.

09-22-2006, 08:34 PM	#5
jumpenjuhosaphat Forum Admin Contributor Join Date: Jun 2006 Location: Denver Posts: 4,459	Re: Problem With Godaddy And A .de Domain Well, I've not had any problems with godaddy other that the .de issue. I have called them on it and they said that it was a problem with my host companies name servers software or something along those lines. The rest of my domains propagated in less than 2 minutes, and I have not had any problems with them. I have 3 .com's 4 .ws's and 2 .de's __________________ Storage Sheds Lost Forum

10-01-2006, 08:29 AM	#6
jumpenjuhosaphat Forum Admin Contributor Join Date: Jun 2006 Location: Denver Posts: 4,459	Re: Problem With Godaddy And A .de Domain It appears that the problem isn't godaddy afterall. The .de TLD has some pretty specific rules about name server IP addresses. It seems that the third octet in the IP address for ns1 and ns2 must be different. For example: 97.128.35.249. The red 35 must be different in ns2 than it is in ns1. You should check with your hosting company and see if they have any other name servers with a different IP address that you can point your second name server towards. __________________ Storage Sheds Lost Forum

10-07-2006, 07:11 AM	#7
tekkno Junior Member Join Date: Sep 2006 Location: Romania Posts: 33	Re: Problem With Godaddy And A .de Domain i've been usig godaddy for almost a year now, i have registered lots of domain names with them and i always had good service. the name servers update very quick (.com, info..). the prices are ok and o always received good responses to my emails. __________________ AI Webmaster tools Humor Experiments

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