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Old 08-16-2006, 09:20 AM   #31
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Default Re: Changing the directory to annual subscription

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kenni has offered a $5 refund for your links which want to be retrieved. He has basically given you free listings for the months in which you have already had (if you wish to retrieve this).

This is still not good business practice, if an original agreement was made this should apply. Even offering us a reduced rate for the next year is $3 more than we signed up for. I'm guessing you have plenty of free or paid permanent directory listings youselves. Imagine what would happen if all of those changed the rules as you have done, you would either fall off the serp's or have to spend a lot of money every year.

Quote:
For example, what would you of all done if kenni said, sorry I can't run the directory anymore it is going to be shut down. Wouldn't that of been worse, no money back - no nothing. But, out of the generosity of himself he has offered full refund as compensation.

I don't think most of us want a refund, we would just like you to keep to the original agreement.

I agree that a directory becomes useless if it's full of spam, however surely that's the directory owners responsibility to monitor. If you need to make more money why not just raise the cost of new submissions? That way you will keep everyone happy.
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Old 08-16-2006, 09:47 AM   #32
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Default Re: Changing the directory to annual subscription

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Links that were paid for before (permanant ones) will stay up. New links will follow the new rules.

I just saw this post on DP by Dre, so just to be clear, you are saying you will honour the agreement with permanent listings which already exist in the directory, new rules will apply for new submissions, despite the email I received today saying I will have to pay a reduced rate?
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Old 08-16-2006, 01:02 PM   #33
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Default Re: Changing the directory to annual subscription

Quote:
For example, what would you of all done if kenni said, sorry I can't run the directory anymore it is going to be shut down. Wouldn't that of been worse, no money back - no nothing. But, out of the generosity of himself he has offered full refund as compensation.

Just think what would happen if Kenni didn't out of the generosity of himself offer a refund. It would destroy the this entire website! Still, it might even destroy it. I don't think this is very good busniess. It's all about keeping an agreement.
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Old 08-16-2006, 02:28 PM   #34
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Default Re: Changing the directory to annual subscription

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Originally Posted by Daniel Malone View Post
Just think what would happen if Kenni didn't out of the generosity of himself offer a refund. It would destroy the this entire website! Still, it might even destroy it. I don't think this is very good busniess. It's all about keeping an agreement.
Did you ever have a link on the directory? Didn't you get the email saying links that was up already will stay up?
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Old 08-16-2006, 03:37 PM   #35
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Default Re: Changing the directory to annual subscription

I have a feeling that Daniel isn't so much interested in the ethics or the issues at hand, but more or less interested in instigating trouble with iwebtool. After reading some of his posts on DP, that is the conclusion I have come to.

Perhaps something happened to him that caused his dissatisfaction, but nothing positive came from him about iwebtool since before the directory incedent.
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Old 08-16-2006, 03:51 PM   #36
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Default Re: Changing the directory to annual subscription

Well i guess he is entitled to his opinion.
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Old 08-16-2006, 06:50 PM   #37
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Default Re: Changing the directory to annual subscription

Well, it's the directory issue. iWEBTOOL shouldn't be doing busniess like this.

Quote:
Did you ever have a link on the directory? Didn't you get the email saying links that was up already will stay up?

I don't have a listing in the directory, I'm just hearing about it. The worst part?

Quote:
Originally Posted by kenni
Now, After reading many feedbacks, e-mails, forums, blogs etc, it has come to my sincere attention that the changes that have been made is not what the majority wants.

Kenni didn't make the decision to keep the links up for a lifetime because it was the right and just thing to do, but because the majority wanted it. The majority.

If you're doing what the majority wants, that's not good busniess. If you're going it against the majority, but it's the right and just thing to do, that's good busniess that will keep you in busniess.

With this big argument going on at Digital Point Forums, what are all the users going to think next time Kenni makes a thread, especially a sales thread? (didn't that ruin his thread?)

I may post more latter.
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Old 08-16-2006, 09:08 PM   #38
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Default Re: Changing the directory to annual subscription

i just hope everyone is happy in the end and no grudges are held against iwebtool. i dont think it helped having compuXP post in the DP thread.. people took his posts as being iwebtools views since he is a mod here.. even if he was just trying to help...
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Old 08-16-2006, 09:37 PM   #39
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Default Re: Changing the directory to annual subscription

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i dont think it helped having compuXP post in the DP thread.

I don't think it helped either, for the same reason.
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Old 08-16-2006, 11:17 PM   #40
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Default Re: Changing the directory to annual subscription

I'm not defending iWEBTOOL to save my "precious little moderator position" here, *cough DP member cough* - I just happen to agree with a minority.

Dan, no matter what the admins do here, it's not going to satisfy everybody. Everybody wanted their links lifetime, that's what he's doing. Now you're complaining that he's just "going with the majority" - and not doing what's right???

Look, maybe I'm misunderstanding you, but... you're contradicting yourself.
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Old 08-16-2006, 11:24 PM   #41
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Default Re: Changing the directory to annual subscription

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Originally Posted by Daniel Malone View Post
Kenni didn't make the decision to keep the links up for a lifetime because it was the right and just thing to do, but because the majority wanted it. The majority.

The interesting thing about that is that that is the same foundation that the USA and many other great nations were founded on. The majority. If a ruler, or an admin as in this case, makes a mistake, it doesn't make him a bad ruler(admin), it makes him a human, as all people are, and all of us are just as capable of making decisions that the majority will disagree with. The thing that shines the most here, is like when administering a government, if a decision maker makes a decision that is not backed by popular support, then that decision maker should renig his original decision, and do what the people want. If you didn't, then that would be bad business.

Isn't that exactly what has happened here. My question is this? Have you ever in your life ran a successful business? A business that you started off with a plan, and built it up to be phenomenal? If so, did you not make a single mistake? It's a silly question actually, because it's not possible, life is about trial and error, and with trial and error comes frustration and disagreement. And as humans, you can always assume that we are going to make mistakes. The question is do we make the same mistake twice, or did we learn from it.

I'm sure your mom or dad has told you similar, "A wise man learns from his mistakes, a fool makes them twice".
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Old 08-17-2006, 12:24 AM   #42
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Default Re: Changing the directory to annual subscription

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Originally Posted by Daniel Malone
Kenni didn't make the decision to keep the links up for a lifetime because it was the right and just thing to do, but because the majority wanted it. The majority.

What I mean is this: what if next time there's not a big uproar. Kenni (and I don't know for sure) might just twist and change the plans (tos) or whatever.
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Old 08-17-2006, 03:42 AM   #43
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Default Re: Changing the directory to annual subscription

Well, I'd have to say that if there is a change that doesn't cause a big uproar, it's because people in general don't disapprove of it. That's not to say that everyone will agree with it, but you can't please everyone, you just have to try your hardest to please as many as you can.
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Old 08-17-2006, 12:17 PM   #44
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Default Re: Changing the directory to annual subscription

And by doing this price change dre thought he would be serving the rest of the community, as he expected the rest of the community would like to reduce spam. I never thought they would LIKE it...
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Old 08-17-2006, 02:28 PM   #45
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Default Re: Changing the directory to annual subscription

Looks like the flames over iwebtool has cooled down. I'm happy about that . Now as for the directory, i'll be making a new directory, a directory with somewhere around 1,000 - 10,000 categories (hopefully). Then, i'll be slowly transferring the websites from the current directory to the new directory (checking for spam sites in the process). I might e-mail all the directory listing owners and ask them to find an appropaite category for themselves. Then, just switch the directories. Everyone will remain happy (i hope) and the spam should be minimized.
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