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Old 04-07-2007, 06:08 AM   #16
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Smile Re: Reccomend a Good Live Help

I strongly suggest you take a look at http://www.123livehelp.com, 123livehelp is a professional software for online support, it provide video&audio function,and can be integrated with your database.


enjoy
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Old 04-07-2007, 11:16 AM   #17
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Default Re: Reccomend a Good Live Help

Hi there,

Quote:
Originally Posted by gmail View Post
I strongly suggest you take a look at www.123livehelp.com, 123livehelp is a professional software for online support, it provide video&audio function,and can be integrated with your database.


enjoy

I think he/she has already bought Star Develop. My friend used 123LiveHelp but he found them a little expensive, he said they were good but burnt a hole in his pocket.


Regards,
Kieran Taylor.


Regards,
Kieran Taylor.
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Old 04-07-2007, 07:50 PM   #18
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Default Re: Reccomend a Good Live Help

Quote:
Originally Posted by gmail View Post
I strongly suggest you take a look at www.123livehelp.com, 123livehelp is a professional software for online support, it provide video&audio function,and can be integrated with your database.


enjoy

I am replacing 123livehelp. I really liked the program. Not unhappy with program, not customizable enough. Did speak with customer service twice and it was a really bad experience. That bad experience with customer service was the reason that prompted me to look elsewhere. After doing research I also found they are very expensive for what they are offering.
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Old 04-08-2007, 12:08 AM   #19
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Default Re: Reccomend a Good Live Help

It is using flash. Maybe it is not easy to customize.


Quote:
Originally Posted by fiddler View Post
I am replacing 123livehelp. I really liked the program. Not unhappy with program, not customizable enough. Did speak with customer service twice and it was a really bad experience. That bad experience with customer service was the reason that prompted me to look elsewhere. After doing research I also found they are very expensive for what they are offering.
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Old 04-08-2007, 01:07 AM   #20
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Default Re: Reccomend a Good Live Help

They said they would be able to costomize the program for us. This was to do something other equally as good programs at much lower cost had already. The worst part about it was they said "If you are not a large user then we will not be able to do for you."
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Old 04-08-2007, 01:15 AM   #21
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Default Re: Reccomend a Good Live Help

If so, you can ask some to help you develop a customized Live Help System
based on the open source.

Quote:
Originally Posted by fiddler View Post
They said they would be able to costomize the program for us. This was to do something other equally as good programs at much lower cost had already. The worst part about it was they said "If you are not a large user then we will not be able to do for you."
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Old 04-11-2007, 07:13 PM   #22
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Default Re: Reccomend a Good Live Help

Quote:
Originally Posted by KieranTaylor0403 View Post
Hi there,

Star Develop do everything you stated in your post, cheap, host on your own server and also tell you how many customers are online even though don't want live chat.

I have found no good competitors who can match their prices and quality.


Regards,
Kieran Taylor.

I have started using the liver chat you recommended. Thanks been about 24 hours and so far so good. If this continues we are adding another site. Thanks.
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Old 04-11-2007, 08:59 PM   #23
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Default Re: Reccomend a Good Live Help

Hi there,

Quote:
Originally Posted by fiddler View Post
I have started using the liver chat you recommended. Thanks been about 24 hours and so far so good. If this continues we are adding another site. Thanks.

I hope you bought the multi-domain license then . It is a good support software.


Regards,
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Old 04-13-2007, 10:44 PM   #24
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Default Re: Reccomend a Good Live Help

Kayako Live Response is problobly the best around ... We have all seen it but i never knew what it was until i stumbled across the creators site about bought it ... Its the most professional one out there. also 1 of the most expensive

I currently use the SupportSuite which costs $39.95/month
or $499.95 for an owned copy.
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Old 04-15-2007, 02:20 PM   #25
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Default Re: Reccomend a Good Live Help

At $89.99 I am not sure that there is any lowwer priced smooth running and feature packed live help chat,
http://livehelp.stardevelop.com/screenshots.htm
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Old 04-15-2007, 10:26 PM   #26
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Default Re: Reccomend a Good Live Help

Hi there,

Quote:
Originally Posted by fiddler View Post
At $89.99 I am not sure that there is any lowwer priced smooth running and feature packed live help chat,
http://livehelp.stardevelop.com/screenshots.htm

No monthly costs either...do you want me to close the thread fiddler, you may find spammers and people who want to advertise their products will target this thread soon?


Regards,
Kieran Taylor.
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Old 04-15-2007, 10:29 PM   #27
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Default Re: Reccomend a Good Live Help

Quote:
Originally Posted by KieranTaylor0403 View Post
Hi there,



No monthly costs either...do you want me to close the thread fiddler, you may find spammers and people who want to advertise their products will target this thread soon?


Regards,
Kieran Taylor.
I am all set so yeah thanks for your help
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Old 04-16-2007, 05:13 PM   #28
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Default Re: Reccomend a Good Live Help

wow tons of help here.
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