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| | #16 |
| Newcomer Join Date: Apr 2007
Posts: 1
![]() | I strongly suggest you take a look at http://www.123livehelp.com, 123livehelp is a professional software for online support, it provide video&audio function,and can be integrated with your database. enjoy |
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| | #17 | |
| Senior Member Join Date: Apr 2006 Location: Hull, United Kingdom.
Posts: 317
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | Hi there, Quote:
I think he/she has already bought Star Develop. My friend used 123LiveHelp but he found them a little expensive, he said they were good but burnt a hole in his pocket. Regards, Kieran Taylor. Regards, Kieran Taylor. | |
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| | #18 | |
| Junior Member Join Date: Apr 2007
Posts: 51
![]() | Quote:
I am replacing 123livehelp. I really liked the program. Not unhappy with program, not customizable enough. Did speak with customer service twice and it was a really bad experience. That bad experience with customer service was the reason that prompted me to look elsewhere. After doing research I also found they are very expensive for what they are offering. | |
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| | #19 | |
| Member Join Date: Apr 2007 Location: www.easywebx.com
Posts: 248
![]() | It is using flash. Maybe it is not easy to customize. Quote:
__________________ EasyWebX.com offers Cash Rebates up to $100 for lots of web hosting plans .HostDomainZone.com offers cheap domains ($1.99*), web hosting ($3.19) and reseller plans ($59.99/yr) | |
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| | #20 |
| Junior Member Join Date: Apr 2007
Posts: 51
![]() | They said they would be able to costomize the program for us. This was to do something other equally as good programs at much lower cost had already. The worst part about it was they said "If you are not a large user then we will not be able to do for you." |
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| | #21 |
| Member Join Date: Apr 2007 Location: www.easywebx.com
Posts: 248
![]() | If so, you can ask some to help you develop a customized Live Help System based on the open source.
__________________ EasyWebX.com offers Cash Rebates up to $100 for lots of web hosting plans .HostDomainZone.com offers cheap domains ($1.99*), web hosting ($3.19) and reseller plans ($59.99/yr) |
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| | #22 | |
| Junior Member Join Date: Apr 2007
Posts: 51
![]() | Quote:
I have started using the liver chat you recommended. Thanks been about 24 hours and so far so good. If this continues we are adding another site. Thanks. | |
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| | #23 | |
| Senior Member Join Date: Apr 2006 Location: Hull, United Kingdom.
Posts: 317
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | Hi there, Quote:
I hope you bought the multi-domain license then . It is a good support software.Regards, Kieran Taylor. | |
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| | #24 |
| IWT Moderator Bum Contributor Join Date: Mar 2007
Posts: 337
![]() | Kayako Live Response is problobly the best around ... We have all seen it but i never knew what it was until i stumbled across the creators site about bought it ... Its the most professional one out there. also 1 of the most expensive I currently use the SupportSuite which costs $39.95/month or $499.95 for an owned copy. |
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| | #25 |
| Junior Member Join Date: Apr 2007
Posts: 51
![]() | At $89.99 I am not sure that there is any lowwer priced smooth running and feature packed live help chat, http://livehelp.stardevelop.com/screenshots.htm |
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| | #26 | |
| Senior Member Join Date: Apr 2006 Location: Hull, United Kingdom.
Posts: 317
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | Hi there, Quote:
No monthly costs either...do you want me to close the thread fiddler, you may find spammers and people who want to advertise their products will target this thread soon? Regards, Kieran Taylor. | |
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| | #27 |
| Junior Member Join Date: Apr 2007
Posts: 51
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I am all set so yeah thanks for your help |
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| | #28 |
| Junior Member Join Date: Mar 2007
Posts: 23
![]() | wow tons of help here. ![]() |
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